FAQs - Frequently Asked Questions

1. What types of sarees do you offer?

At SabyaSilks, we specialize in Kanjeevaram silk sarees, including collections for weddings, festivals, vintage-inspired designs, and semi-silk options. Each saree is crafted to reflect timeless elegance and tradition.

2. Are your sarees pure silk?

Yes, our sarees are made from authentic, high-quality silk sourced from trusted weavers in Kanchipuram. Each piece is a testament to traditional craftsmanship.

3. How can I place an order?

You can browse our collections on our website and add your favorite sarees to the cart. Proceed to checkout to complete your purchase securely. For assistance, contact us via email at contact@sabyasilks.com or WhatsApp at +91 7093273076.

4. Do you offer customizations?

Currently, we do not offer customizations. However, we can guide you in selecting sarees that suit your preferences.

5. What is your shipping policy?

We ship across India and internationally. Orders are processed within 2-3 business days, and delivery times vary based on location. For more details, visit our Shipping Policy.

6. Can I return or exchange a saree?

Yes, we accept returns and exchanges within 7 days of delivery, provided the saree is unused and in its original condition. Visit our Return and Exchange Policy for more details.

7. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS. You can also contact us for updates.

8. Do you offer discounts or promotions?

Yes, we frequently run offers during festivals and special occasions. Check the Announcement Bar on our homepage or follow us on social media for updates.

9. How do I care for my silk saree?

To maintain the beauty of your silk saree:

  • Dry clean only.
  • Store in a cool, dry place, wrapped in a muslin cloth.
  • Avoid exposure to direct sunlight for long periods.

10. Can I gift wrap my order?

Yes, we offer gift-wrapping services. Please select the option at checkout or contact us for assistance.

11. How can I contact you?

You can reach us via:

We are happy to assist you with any queries!